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Job Details

Professional Services
Full Time
Mumford, NY
8 Years
Master's Degree
March 1, 2017

Senior Director of Programs-Genesee Country Village & Museum

Position:                                 Senior Director of Programs

Reports to                              President & CEO

Primary Function:                Provide leadership and management for four departments and the majority of public programs for an 1800s historic village, Nature Center and Art Gallery.

Direct Reports:                      Five (5)

In-direct Reports:                  One (1) full-time, two (2) year-around part-time

The Senior Director of Programs will provide leadership and management of current and new public programs for the country’s third largest living history museum, which also includes a nature center and art gallery. The Senior Director will be a creative thinker who can develop informative and interesting programs for a wide range of audiences and also oversee the strategic planning process. The position will require extensive collaboration with other key staff across the museum. Finally, the Senior Director will manage the development of an individual group tour program for both domestic and international tourist designed to provide a significant increase in attendance and revenue in the coming years.                     


General Management – 60%

Provide leadership and oversight management the following departments:

Department of Educational Services (2 staff)

  • Oversee coordination of on-site school tours, out-reach programming for schools and adult audiences, youth and adult workshops and seminars in both the historic village & nature center.

Department of Special Events (2 staff)

  • Oversee coordination of 15-20 large-scale special events per year

Volunteer/Group Tour Coordinator (1 staff)

  • Oversee volunteer program, insuring that standards for recruitment, training, and management of volunteers are in place and there is central coordination of volunteer communications.
  • Manage development and promotion of group tours (both domestic and international), a key museum priority. Regularly interact with key tourism leaders and serve as one of the public faces of the museum.

Marketing (1 staff + 1 consultant)

  • Oversee marketing of all museum programs, including writing of press releases, production of flyers and electronic communication. Also oversee the museum’s Web site content and other workings. Work with PR and Marketing Consultant to plan and implement marketing strategies for all programs. 

Provide the following support for all departments:

  • Insure that all programs are of the highest quality and are both educational and fun for those attending. Also insure that programs support the museum’s mission and goals.
  • Develop and assist in developing budgets for all departments on an annual basis
  • Regularly monitor all budgets and promptly address any resulting issues/concerns, insuring that budget goals are met, particularly as they relate to revenue
  • Regularly furnish the Department of Public Relations and Marketing with information and plans on programs and activities in order to insure adequate publicity and marketing of such programs.
  • Work closely with the Department of Development in planning for and developing grant requests, sponsorship requests and other donor-related activities.
  • Assist with staffing or managing events as needed

Program Planning – 15%

  • Chair the Program Planning and Review Committee to insure full and open planning, communications and evaluation of programs between all departments involved in and affected by public programs.
  • Work with this group to develop new programs and evaluate current ones both during regular museum hours and in the off-season. 


Strategic Planning – 15%

  • Serve as point for the museum’s ongoing strategic planning process.  Manage both staff and Board committees and all administrative work associated with the development and writing of the plan. 
  • Track progress against goals once it is adopted and insure that all staff are aware of and meeting their respective goals.

Other – 10%

  • Serve as main point of contact for outside groups looking for GCV&M participation in their events/festivals/community programs and represent museum throughout the community at meetings, speaking engagements, etc. 
  • Serve as a member of the Administrative Committee
  • Frequently interact with Board of Trustees and key donors and stakeholders
  • Maintain relationships with professional organizations and an understanding of the latest trends in museums and non-profits, particularly living history museums.
  • Other duties as assigned


  • 8+ years of experience in a museum or educational institution, with a focus on programming, marketing, and/or tourism, with a preference for a living history site.  Supervisory and programming experience also required. 
  • Preference for Master’s degree in related field.
  • Excellent interpersonal and collaboration skills.
  • Ability and desire to work in a team environment and manage multiple tasks simultaneously.
  • Proven ability in management and leadership including supervision, planning, budgeting, oral and written communications and training.
  • Proven ability in creating, planning, implementing, and evaluating creative and relevant public programs for a wide range of diverse audiences. Experience with strategic planning is a plus. 
  • Excellent computer skill
  • Ability to work nights and weekends, particularly during the summer, and also to travel to museum conferences and to other museums for benchmarking purposes.  


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NYCON develops and promotes an effective and vibrant charitable nonprofit community throughout New York State.  We strengthen organizational capacity, act as an advocate and unifying voice, help to inform philanthropic giving, and conduct research and planning to demonstrate relevance and impact.