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Job Details

Business Development
Full Time
Binghamton, NY
Bachelor's Degree
July 24, 2017

Director of Community Engagement-Tri-Cities Opera



  1. Create and implement Yearly Marketing Plan:  Work with advertising agency to come up with a cohesive, budgeted marketing plan, adjusting course as needed to appropriately promote events contained in season across multimedia platforms.
  2. Advertising and Sponsorship Solicitation
    1. Identify potential sponsors and advertisers within the community

                                          i.    Create appropriate packages for both trade and financial contributions

                                         ii.    Liaise with BOD and development to identify appropriate candidates

                                        iii.    Monitor payment status

  1. Oversee Event Planning, Budgeting and Execution:
    1. Opera Previews
    2. Fundraisers
    3. Press conferences
    4. Patron Experiences
    5. Conferences
    6. Community events
    7. Oversee maintenance of company’s online presence
      1. Website: Maintain or delegate maintenance to keep information up to date
      2. Social Media: Maintain or delegate maintenance of company’s social media accounts to create engaging content and promote company events
      3. Oversee execution of Google AdWords grant
      4. Program editing
        1. Design, layout, editing of four major program books
        2. Design, layout, editing of programs for smaller events.
        3. Supervise box office operations:
          1. Creation of subscription packages
          2. Customer service and protocols for discounts and giveaways
          3. Seating charts and zone pricing
          4. Supervise Educational Outreach
            1. Opera-Go-Round
            2. Oversee and collaborate with Community Engagement Associate to create development plans and fundraising campaigns. 
            3. OpShop
              1. Develop and maintain “opera is the new black” merchandise stream
              2. Identify other branded merchandising opportunities
              3. Liaise with the General Director in the creation of the annual Community Engagement Budget (income and expense)
              4. Monitor Community Engagement Budget regularly for compliance to budget


  • Liaise with local media entities to create opportunities for free press coverage
    • Interviews
    • Sweepstakes
    • PSA’s
    • Coordinate with stage manager and company photographer to arrange publicity photo shoots
    • Solicit, train and manage company interns
    • Liaison to Tri-Cities Opera Guild to help identify and communicate opportunities.
    • Participate in meetings, conferences, and project team activities.
    • Help plan for ample volunteer and staff support at all functions of the organization including special events for fundraising purposes.

Job Responsibilities

The above statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as detailed description of all the work requirements of the position.  Tri-Cities Opera may change the specific job duties with or without prior notice based on the needs of the organization.


Management and delegation skills, and creative, problem-solving abilities are of the utmost importance. Advanced oral and written communication skills are required as well as excellent attention to detail with significant organizational, planning and budgeting capabilities.  Proficiency with Microsoft Office Suite (especially Publisher, Word, Excel, Outlook and PowerPoint) a must. Knowledge of email marketing (Constant Contact preferred) and online fundraising (Network For Good preferred) platforms. Proficiency in the use of box-office, development, contact relationship management and marketing list segmentation software (ChoiceCRM preferred). Proficiency in web design (WordPress preferred). Knowledge of the operatic repertoire, languages and traditions desirable. Proficiency in photo editing/graphic design software (Adobe PhotoShop Elements orGIMP) desirable. 

Bachelor’s degree in arts or business related field required. Master’s degree in business, arts administration or public administration preferred.  Drivers license required.

Equal Employment Opportunity

Tri-Cities Opera provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Applications and Inquiries

Send a letter of interest with salary history, resume, and a list of at least 3 references with full contact information.

Electronic submissions only will be accepted until the position is filled. 






NYCON develops and promotes an effective and vibrant charitable nonprofit community throughout New York State.  We strengthen organizational capacity, act as an advocate and unifying voice, help to inform philanthropic giving, and conduct research and planning to demonstrate relevance and impact.