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Job Details

Part time
Clifton Park, NY
Bachelor's Degree
March 9, 2017

Case Manager (Part Time, Non-Exempt)-Captain Youth & Family Services

Job Category: Coordinator/Case Manager

Case Managers provide individuals and families with case management and support to cope with physical, medical, social, financial, and psychosocial needs. Responsible for screening and interviewing potential clients, developing action plans and goals with client, connecting client with additional resources including training, education, healthcare, and financial, assisting client with problem solving, providing support and encouragement and monitoring client success.

Hiring Rate: $14.87 - $20.00/hour

Job Summary:
The Employment Readiness Case Manager will assist the Youth Development Program Manager with fulfillment of program objectives and goals as they relate to the Employment Readiness Program. The Employment Readiness Case Manager will be responsible for developing individualized integrated employment and educational plans, providing case management and maintaining consistent regular contact with youth, matching youth with appropriate community resources and referrals, and monitoring and following up with all youth enrolled in the program.

The position is a non-exempt, part-time position that is eligible for 50% benefits as per the CAPTAIN Youth and Family Services Employee Personnel Policy Manual, to include health benefits, sick time and vacation. The position is scheduled, but not guaranteed or limited to, three shifts per week, that typically represents 22-24 hours per week, or as indicated by the Youth Development Manager.

Duties and Responsibilities:

  • Provide one-on-one case management with enrolled youth at public locations that are convenient for clients.
  • Prepare and maintain accurate records and case files
  • Work with Employment Readiness Program youth to create individualized service plans and provide support, skill building, and      resources related to career and academic goals.
  • Assist youth with job searching and collaborate with employers regarding work performance and related needs.
  • Work with Youth Development Manager in performing outreach services for recruitment purposes and to build core employer base.
  • Conduct assessments related to work readiness, skills, strengths, aptitudes and barriers to employment and educational goals.
  • Identify community support services for program participants with regard to ethnic, religious and family background. Refer youth to Program Manager.
  • Assist with activities under the direction of the Youth Development Manager.
  • Complete and document a minimum of 10 hours of job-related training annually.
  • Other assignments as required and identified by Youth Development Manager.
  • Perform other related work as assigned.

Skills Required:

  • Ability to work with all ages.
  • Knowledge of community resources.
  • Positive image for CAPTAIN and a dedicated youth advocate.
  • Able to have flexible, irregular work hours.
  • Able to multi-task and work in a team environment.


  • Bachelor’s degree required and experience with employment services preferred.
  • Must possess a valid and clean NYS Drivers License and provide evidence of appropriate insurance coverage.
  • Excellent organizational and interpersonal skills, flexibility and initiative.
  • Good communication skills and proven ability to work with adolescents and children.
  • Ability to lift up to 30 lbs.
Applications are to be sent to

Employer Disclaimer:
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their direct supervisor. This job description does not create an employment contract, implied or other than an “at will” employment relationship.




NYCON develops and promotes an effective and vibrant charitable nonprofit community throughout New York State.  We strengthen organizational capacity, act as an advocate and unifying voice, help to inform philanthropic giving, and conduct research and planning to demonstrate relevance and impact.